Window crank, lock & handle repair · Ottawa & Gatineau

Repair the window hardware, not the whole window

A window that is hard to open, will not close tightly or no longer locks may have a hardware problem rather than a glass or frame failure. CGR diagnoses worn cranks, operators, handles and locking parts and confirms whether a compatible repair is available.

Casement window crank and operator being inspected for hardware repair in Ottawa
Cranks & operators
Locks & handles
Casement window hardware
Ottawa & Gatineau service

Glass replacement, frame kept

Window Hardware Repair in Ottawa

If the glass in your window has cracked or fogged up, you may not need a full window replacement. Send a quote request or call us to discuss replacing the glass while keeping a sound window frame.

Common signs of failed window hardware

The handle spins without moving the sash, the crank skips or binds, the window will not pull closed, the lock no longer catches, or a handle has broken away. These symptoms can come from a worn operator, loose connection, misalignment or a damaged locking component.

Crank and operator repair

Casement and awning windows use an operator to move the sash. We inspect the handle, gears, arms, mounting points and sash movement before recommending a part. Forcing a stripped crank can damage additional components, so stop when it slips or becomes unusually difficult to turn.

Window locks and handles

A lock or handle must match both the window and its existing mounting pattern. We check the failed part, alignment and surrounding sash before confirming the repair. Replacement-part availability varies by window age and manufacturer, so clear photos can help identify the system before a visit.

When the problem is bigger than the hardware

New hardware cannot correct a rotten frame, severely warped sash or structural damage. If alignment or frame condition is the real cause, we explain that before parts are ordered. CGR also assesses foggy or cracked glass separately when both issues affect the same window.

Mobile window hardware service

Request a quote with a description of what the window does and, if possible, photos of the handle, lock and open sash. We serve Ottawa, Nepean, Kanata, Orleans, Barrhaven, Gloucester and Manotick, plus Gatineau, Hull and Aylmer.

Questions about this service

Do I need a new window if the crank is broken?

Usually not. A worn crank or operator is a replaceable component when the sash and frame are still in serviceable condition.

Which window hardware do you repair?

CGR assesses residential window cranks, operators, locks and handles. We confirm the exact repair after identifying the window system and checking part availability.

Should I send a photo of the broken part?

Yes, if convenient. A close photo of the handle or lock and a wider photo of the open window can help identify the mechanism. You can still request a quote without photos.

Can you assess foggy glass and broken hardware together?

Yes. Tell us about both issues in the quote request so the glass and hardware can be assessed during the same project review.