24/7 emergency window repair · Ottawa & Gatineau
A shattered window cannot wait for business hours. CGR Window Glass Replacement & Repair answers emergency window calls in Ottawa and Gatineau 24 hours a day, 7 days a week. Call us, we come to your home, remove the dangerous glass, and board up or seal the opening so your home stays safe, warm, and weather-tight. Then we measure the window and replace the glass — keeping your existing frame.
24/7 emergency service
This page is for homeowners dealing with a broken window right now in the Ottawa area. Call us any time, day or night — we secure the opening first, then replace the glass while keeping your frame.
First, we make the window safe. We remove loose and dangerous shards, clean up the glass around the opening, and close the hole properly — with a solid board-up or a temporary transparent sealing depending on the window. Your home is protected from weather, animals, and intruders that same visit, whether it happens at noon or at 2 a.m.
While we are on site, we measure the exact dimensions and thickness of the broken unit. Sealed thermos units and tempered glass are custom manufactured, so the permanent glass is installed on a second visit as soon as it is ready. Your frame, trim, and walls stay untouched — you pay for new glass, not a new window.
Break-ins and attempted break-ins, storm and wind damage, a ball or rock through the pane, glass that cracked from a temperature swing, shattered patio door glass, and any broken window that leaves your home open. If you are not sure whether your situation is urgent, call — we will tell you honestly what it needs.
Keep children and pets away from the area. Do not pull glass out of the frame — shards above the opening can fall. Do not try to remove large cracked panes yourself, especially patio door glass, which is heavy. If glass is on the floor, wear shoes and work gloves to clear a path, and leave the rest for us. Take a few photos before we arrive if you plan to make an insurance claim.
We respond to window emergencies across Ottawa, Nepean, Kanata, Stittsville, Orleans, Gloucester, Barrhaven, and Manotick, plus Gatineau, Hull, and Aylmer on the Quebec side. Service is available in English and in French, 24/7.
Yes. Broken windows do not wait for Monday morning. Call 343-204-0366 any time — if a window in your home is open to the outside, we treat it as an emergency.
Usually we secure the opening first. Sealed thermos units and tempered glass are custom manufactured to your window's exact size, so the permanent glass is installed as soon as it is ready. Our board-up keeps your home safe and weather-tight in the meantime.
It depends on the size of the opening and the time of the call-out. We give you a clear price on the phone before we drive out, and the emergency visit is credited toward the glass replacement when you do it with us.
Yes. We document the damage, provide a detailed receipt for the emergency securing and the glass replacement, and can supply photos — everything your insurer typically asks for in a claim.
